Medicare / Medicaid Benefits


Medicare Open Enrollment starts October 15 and ends December 7

Seniors Health Insurance Information Program (SHIIP) can help!
The Seniors’ Health Insurance Information Program (SHIIP) counsels Medicare beneficiaries and caregivers about Medicare, Medicare supplements, Medicare Advantage, Medicare Part D, and long-term care insurance. The counselors on our toll-free line offer free and unbiased information regarding Medicare health care products. We also help people recognize and prevent Medicare billing errors and possible fraud and abuse through our NC SMP Program.

855-408-1212 (toll free) Monday thru Friday from 8am to 5pm
schedule a one on one visit with your local SHIIP Office
Tyvola Senior Center
2225 Tyvola Road, Charlotte, NC 28210
The Shepherd’s Center of Charlotte
3115 Providence Road,Charlotte, NC 28211